Terms of Service

The rules governing your use of the VIZI® platform, VIZIScan® consumer tool, and VIZI® API.

Effective date: September 1, 2025 Last updated: September 1, 2025 Version 1.0
Plain-language summary (not a substitute for the full terms)
📋VIZI® scores wallet addresses. We are not a lender, broker, credit bureau, or financial advisor.
🚫You may not use our scores in decisions involving housing, employment, insurance, or any FCRA-regulated purpose without a separate written agreement.
💰VIZIScan® scores are for your own informational use. They are not guaranteed to match any score a lender may obtain independently.
API partners must comply with all applicable lending, data protection, and consumer protection laws. Compliance obligations from identity linkage land on the partner.
Disputes are resolved by binding arbitration in New York under AAA rules. Class actions are waived.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and VIZI Inc. ("VIZI," "we," "us," or "our"), a Delaware corporation. By accessing or using any VIZI® Service — including vizi.com, VIZIScan®, the VIZI® API, or any related product — you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to that organization.

If you do not agree to these Terms, you may not use our Services.

2. Description of Services

What VIZI® is

VIZI® is an on-chain credit scoring platform. We analyze publicly available blockchain transaction data associated with wallet addresses and produce a numerical score (the "VIZI® Score") on a 300–850 scale intended to indicate the relative creditworthiness of on-chain activity associated with that address.

What VIZI® is not

VIZI® is not a lender, mortgage broker, credit bureau, financial advisor, investment advisor, or money services business. We do not originate, fund, service, or broker loans. We do not guarantee any particular credit outcome. The VIZI® Score is one data point and does not constitute a credit decision, a credit recommendation, or advice of any kind.

FCRA Notice: VIZIScan® does not provide consumer reports as defined under the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.). VIZI® scores wallet addresses, not identified natural persons. No consumer file is created or maintained by VIZI®.

Service availability

We provide our Services on an "as available" basis and do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Services at any time with reasonable notice where practicable.

3. Accounts & Registration

Eligibility

You must be at least 18 years of age and capable of entering into a binding contract to create a VIZIScan® account or use the VIZI® API. If you are using the Services on behalf of a business, that business must be duly organized and in good standing.

Account security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@vizi.com if you suspect unauthorized access to your account. We are not liable for losses arising from unauthorized use of your credentials.

Accurate information

You agree to provide accurate, current, and complete information during registration and to keep that information updated. We reserve the right to suspend or terminate accounts based on inaccurate, incomplete, or fraudulent information.

4. VIZIScan® Consumer Terms

Personal, non-commercial use

VIZIScan® is provided for your personal, non-commercial use. You may use your VIZIScan® score to understand your own on-chain credit profile, to share with potential lenders at your own discretion, and to track changes in your score over time.

Score limitations

Your VIZIScan® score is based on publicly available on-chain data at the time of the score pull. It reflects activity on covered blockchains only. Off-chain financial activity, activity on uncovered chains, and activity in wallets you have not submitted are not reflected. Your score may differ from any score a lender independently obtains for the same address due to timing, chain coverage differences, or methodology updates.

Not a credit report

Your VIZIScan® score is not a consumer report under the FCRA, is not regulated by the Consumer Financial Protection Bureau (CFPB) as a consumer report, and does not carry the dispute rights associated with traditional consumer credit reports. VIZI® is not a Consumer Reporting Agency (CRA).

Pro subscription

VIZIScan® Pro subscriptions are billed monthly or annually. Subscriptions renew automatically until cancelled. You may cancel at any time through your account settings; cancellation takes effect at the end of your current billing period. No refunds are issued for partial billing periods except where required by applicable law.

5. Partner API Terms

These additional terms apply to any entity accessing the VIZI® API under a partner agreement ("Partner").

API key security

API keys are confidential. Partners must not share API keys, embed keys in publicly accessible client-side code, or transmit keys over unencrypted channels. VIZI® may revoke keys that are compromised without notice. Partners are liable for all API usage under their keys.

Permitted use

Partners may use the VIZI® Score and API output solely for the purposes described in their executed Partner Agreement, which may include: supplementary underwriting signals, wallet-tier access gating, compliance screening, score display to end users, and consumer-facing score monitoring features. Use outside these permitted purposes requires prior written consent from VIZI®.

Prohibited uses by Partners

  • Using the VIZI® Score as the sole basis for a credit decision without additional signals
  • Using the API output to make employment, housing, insurance, or educational decisions without a separate written agreement establishing FCRA compliance obligations
  • Reselling raw API output or scores to third parties without prior written approval
  • Reverse engineering, decompiling, or attempting to reconstruct the scoring algorithm from API output
  • Scraping or bulk-querying beyond contracted rate limits for purposes other than legitimate underwriting workflows

Partner compliance obligations

When a Partner links a VIZI® Score to an identified loan applicant for a regulated credit decision, the Partner assumes all compliance obligations arising from that linkage, including but not limited to: adverse action notice requirements under ECOA (15 U.S.C. § 1691) and applicable state law; any FCRA obligations triggered by identity linkage; and applicable state-level consumer protection statutes. VIZI® makes no representation that the API output satisfies any particular regulatory requirement for any regulated use.

Rate limits

API usage is subject to the rate limits specified in your Partner Agreement. Exceeding rate limits may result in throttling, temporary suspension, or additional charges. VIZI® will make commercially reasonable efforts to notify Partners before imposing charges for overages.

SLA

VIZI® targets 99.9% API uptime on a monthly basis, measured excluding scheduled maintenance windows. Scheduled maintenance will be announced at least 48 hours in advance via the VIZI® status page. SLA credits are governed by the Partner Agreement.

6. Prohibited Uses

You agree not to use the Services to:

  • Violate any applicable law, regulation, or third-party right
  • Circumvent, disable, or interfere with security features of the Services
  • Submit wallet addresses belonging to others without their consent for purposes other than legitimate credit underwriting workflows
  • Attempt to identify natural persons solely through wallet address correlation using VIZI® data
  • Build competing scoring or analytics products substantially derived from VIZI® API output
  • Use automated tools to scrape, crawl, or bulk-query the Services except as expressly permitted in a Partner Agreement
  • Transmit malware, exploits, or any code intended to damage, intercept, or interfere with our infrastructure
  • Engage in any activity that disproportionately burdens our infrastructure or interferes with other users' access
  • Misrepresent your identity, the purpose of your API access, or your compliance with applicable law

7. Intellectual Property

VIZI® property

The VIZI® Score methodology, scoring algorithm, software, website, trademarks (including VIZI®, VIZIScan®), and all content produced by VIZI® are the exclusive property of VIZI Inc. and are protected by U.S. and international intellectual property law. Nothing in these Terms grants you any ownership interest in VIZI® intellectual property.

Your data

You retain ownership of wallet addresses and any other data you submit to the Services. By submitting data, you grant VIZI® a limited, non-exclusive license to process that data for the purpose of delivering the Services and, in anonymized aggregate form, for improving our scoring models.

Feedback

If you submit feedback, suggestions, or feature requests, you grant VIZI® an irrevocable, royalty-free, worldwide license to use that feedback without restriction or compensation.

8. Score Accuracy & No Guarantee

VIZI® scores are derived from publicly available blockchain data and reflect our current best methodology for assessing on-chain credit signals. We do not warrant that scores are error-free, complete, or perfectly predictive of creditworthiness.

Factors that may affect score accuracy include: blockchain data indexing latency, uncovered chains or protocols, wallet-clustering behavior, cross-chain identity fragmentation, and on-chain data that is publicly visible but contextually ambiguous.

If you believe your score contains a material factual error traceable to an on-chain data error, you may contact support@vizi.com with supporting blockchain explorer documentation. We will investigate and correct verifiable data errors within 30 days.

9. Fees & Billing

Consumer subscriptions

VIZIScan® Pro is available on monthly and annual plans. Pricing is displayed at checkout. We reserve the right to change pricing with 30 days' notice to subscribers. Price changes take effect at your next renewal date.

API billing

API usage is billed according to your Partner Agreement. Invoices are due net-30 unless otherwise specified. Past-due accounts may result in rate limiting or suspension. All fees are non-refundable except as required by law or as expressly stated in your Partner Agreement.

Taxes

You are responsible for all applicable taxes, levies, or duties imposed on your use of the Services, excluding taxes on VIZI®'s income. Where VIZI® is required to collect taxes, they will be added to your invoice.

10. Termination

By you

You may close your VIZIScan® account at any time through your account settings. API Partners may terminate their agreement per the notice provisions of their Partner Agreement.

By VIZI®

We may suspend or terminate your access to the Services, with or without notice, for: violation of these Terms; non-payment; conduct we reasonably determine poses legal, security, or reputational risk to VIZI®; or if we are required to do so by law. We will provide reasonable notice of termination where practicable and legally permitted.

Effect of termination

Upon termination, your right to access the Services ceases. Sections 7 (IP), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), and 14 (Dispute Resolution) survive termination indefinitely.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, AND NON-INFRINGEMENT. VIZI INC. DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS. VIZI INC. MAKES NO WARRANTY REGARDING THE CREDITWORTHINESS OF ANY WALLET ADDRESS OR NATURAL PERSON ASSOCIATED WITH ANY SCORE PRODUCED BY THE SERVICES.

No information obtained from VIZI® constitutes financial, legal, investment, or credit advice. You should consult qualified professionals before making credit decisions based on VIZI® Scores.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VIZI INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF VIZI INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL VIZI INC.'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO VIZI INC. IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, VIZI®'s liability is limited to the greatest extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless VIZI Inc., its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services in violation of these Terms; (b) your violation of any applicable law or third-party right; (c) any credit or other decision you make based on a VIZI® Score; or (d) any regulatory action arising from your failure to comply with applicable lending or data protection law in connection with your use of the VIZI® API.

14. Dispute Resolution

Informal resolution

Before initiating arbitration, you agree to contact VIZI® at legal@vizi.com and attempt to resolve the dispute informally for at least 30 days. Many disputes can be resolved quickly through direct communication.

Binding arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, as modified by these Terms. The arbitration shall be conducted in New York, New York, or by videoconference at either party's request. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver

YOU AND VIZI INC. EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. All disputes must be brought in an individual capacity only.

Exceptions

Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm, including to protect intellectual property rights, pending arbitration. Small claims court disputes are also exempt from arbitration if they qualify under applicable small claims rules.

15. Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of law provisions, except that the Federal Arbitration Act governs arbitration provisions. To the extent any claim is not subject to arbitration, you consent to exclusive jurisdiction in the state and federal courts located in New York County, New York.

16. Changes to Terms

We may modify these Terms from time to time. Material changes will be communicated by email (to VIZIScan® account holders) and by posting notice on our website at least 30 days before the change takes effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

For changes required by law or to address security vulnerabilities, we may implement updates immediately and notify you as promptly as practicable.

17. Contact

VIZI Inc.
Legal Department
228 Park Ave S, Suite 37898
New York, NY 10003

General: hello@vizi.com
Legal & disputes: legal@vizi.com
Security: security@vizi.com
Privacy: privacy@vizi.com